Quality Protection
Keep medical devices reliably protected for worry-free showers, swims, and activity.
Starts with Independence Products A Safer Daily Routine
Our products are thoughtfully designed to keep medical devices safe and dry, so you can shower and enjoy everyday activities with more comfort and confidence.
Easy To Use, Easy To Love
Why patients across the UK rely on Independence Products:
Simple to Apply
We make protective products that are quick and easy to apply and send you everything you need in the box.
Easy Ordering
Get protected fast with a personal care team that quickly clears your prescription and ships your order.
Free Delivery
Get the right supplies, right when you need them with our in-house shipping services.
Trusted by Healthcare Workers, Loved by Patients
See how patients, healthcare workers, and carers use Independence products.
"The first question that a patient asks me after they have their line inserted is ‘Can I have a shower?’ I have Independence Shower Pouches in the procedure room and I show them how to use them to safely shower. The shower pouches always stay in place and provide the extra security patients rely on. My patients love them."
"On a family holiday in Wales, my son wasn’t able to join family activities on the beach for fear of water splashing onto his line. That’s when I remembered I had Independence pouches in the boot of the car. I put them on and Zak was able to join our fun in the water."
"Using the pouches has made things normal again. I can have a shower without having to make sure my line stays dry. The pouches are so easy to use and I love the fact that my deliveries come when I need them."
Get In Touch
Contact our customer care team who is on-hand to help you find the right products, schedule a delivery, or answer any questions.
A customer care team member will respond to your email within 24 hours.
enquiries@independencedirect.co.ukPhone
Our phone lines are open on Monday - Friday from 0900-1700, excluding Bank Holidays.
Freephone: 0800 160 1399Text
Start a live chat with our customer support team via text message.
Text ORDER to: 07984 44 65 65
"The first question that a patient asks me after they have their line inserted is ‘Can I have a shower?’ I have Independence Shower Pouches in the procedure room and I show them how to use them to safely shower. The shower pouches always stay in place and provide the extra security patients rely on. My patients love them."
Frequently Asked Questions
ContactHow do I place an order?
Once you request a prescription, a member of our care team will reach out, help you clear your prescription, and get you set up for home delivery. You can request a prescription here.
What is Independence Direct?
Independence Direct is our home delivery service that provides free, fast, and personal delivery of your supplies, right to your door. This way you can trust that your supplies come straight from us to you, without involving third parties. Learn more about Independence Direct here.
Where are Independence Products made?
Independence Products are designed and made in the UK. Our manufacturing is done in Newport, South Wales and we’re proud to employ over 70 people across the UK.
Where does Independence Products deliver?
Independence Products currently delivers across the United Kingdom and we keep our manufacturing, customer service, and delivery all in-house, so you can expect high quality and personalised care, across the board.
How do I apply my Independence Protective Pouches?
Applying your Protective Pouches are easy, safe, and done in four steps! Click here for instructions on how to apply the Independence Shower Pouch and Click here to learn how to apply the Independence Activity Pouch.
How do I choose the right size protective pouch?
Use our sizing guide to understand how our product aligns with your dressing and catheter dimensions. You can even print and cut out the guide at home to test it before purchasing.
Find Your Fit
Whether showering, exercising, or swimming, Independence Protective Pouches keep you safe and comfortable.
