Fast, Friendly, and Free Delivery
Our personal delivery service, Independence Direct, makes sure you have everything you need delivered to your door.
About Us
Independence Products supports patients with simple products, personal care, and free and fast delivery– all designed to make life a little easier.
We Believe:
Independence is a Right
We’re dedicated to innovating easy-to-use and revolutionary products that empower people with a central catheter to shower and perform activities safely and independently.
Patient Service Comes First
We serve the patients, practitioners and carers that rely on our products. Our customer service is personal, quick, and there when you need it and our products are developed with patient feedback in mind.
Quality is in the Details
We’re trusted for our quality materials, thoughtful production process, and timely delivery service so that you have the best product, right when you need it.
Trusted by Healthcare Workers, Loved by Patients
See how patients, healthcare workers, and carers use Independence products.
"The first question that a patient asks me after they have their line inserted is ‘Can I have a shower?’ I have Independence Shower Pouches in the procedure room and I show them how to use them to safely shower. The shower pouches always stay in place and provide the extra security patients rely on. My patients love them."
"On a family holiday in Wales, my son wasn’t able to join family activities on the beach for fear of water splashing onto his line. That’s when I remembered I had Independence pouches in the boot of the car. I put them on and Zak was able to join our fun in the water."
"Using the pouches has made things normal again. I can have a shower without having to make sure my line stays dry. The pouches are so easy to use and I love the fact that my deliveries come when I need them."
What Makes Us Different
Made in the UK
Independence products are made in the UK using high quality materials. We’re proud to employ over 70 experts across the UK.
Support From Real People
Our personal care team is based in the UK, so you can count on support, right when you need it.
Looking for Meaningful Work?
We’re hiring for roles across the UK. Join a mission-driven team bringing comfort and safety to people with chronic catheters.
International Partners
Independence Products partners with businesses to bring safe and empowering products to people around the world.
Bring a leading product to patients with chronic conditions
Work with a team of experts to roll out products
Count on ongoing support and development
Frequently Asked Questions
ContactHow do I place an order?
Once you request a prescription, a member of our care team will reach out, help you clear your prescription, and get you set up for home delivery. You can request a prescription here.
What is Independence Direct?
Independence Direct is our home delivery service that provides free, fast, and personal delivery of your supplies, right to your door. This way you can trust that your supplies come straight from us to you, without involving third parties. Learn more about Independence Direct here.
Where are Independence Products made?
Independence Products are designed and made in the UK. Our manufacturing is done in Newport, South Wales and we’re proud to employ over 70 people across the UK.
Where does Independence Products deliver?
Independence Products currently delivers across the United Kingdom and we keep our manufacturing, customer service, and delivery all in-house, so you can expect high quality and personalised care, across the board.
How do I apply my Independence Protective Pouches?
Applying your Protective Pouches are easy, safe, and done in four steps! Click here for instructions on how to apply the Independence Shower Pouch and Click here to learn how to apply the Independence Activity Pouch.
How do I choose the right size protective pouch?
Use our sizing guide to understand how our product aligns with your dressing and catheter dimensions. You can even print and cut out the guide at home to test it before purchasing.
Find Your Fit
Whether showering, exercising, or swimming, Independence Protective Pouches keep you safe and comfortable.
